What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement Review

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What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement ReviewA great overview of complexity and human dynamics which also includes some methods and tools to start to use immediately. The book stimulates one's thinking by one's reviewing past projects that didn't have desired results and how to use complexity for a different approach to solve problem (or get different results).What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement OverviewWhat Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement provides new tools for managing and sustaining process improvement in today's complex non-linear environments and helps readers apply new, relevant theory to their own management practices. With more than 50 combined years of change management and process improvement consulting experience, the authors offer valuable practical insights for creating dynamic organizational change.
The first section of the book describes the key bodies of knowledge and process improvement processes (Lean, Six Sigma, and Human Systems Dynamics) used throughout the text. The next two sections focus on the case story of TryinHard Marine. The authors first highlight the dynamics of a typical linear process improvement implementation. They then present ways to combat a range of complex, non-linear, and emergent organizational issues as they arise during the implementation of a Six Sigma initiative. The last part explains how to assess readiness to begin a process improvement initiative, select consultants and internal "Belt" candidates, and choose the appropriate tools for projects. The authors also introduce additional tools and concepts to enable adaptive action at all levels of an organization.
This book provides useful information for thinking and behaving in adaptive ways that can be applied to any organization. By using the concepts, models, and tools presented, readers can improve their own business improvement processes.
The book has an accompanying website with more information.

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Communities that Learn, Lead, and Last: Building and Sustaining Educational Expertise Review

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Communities that Learn, Lead, and Last: Building and Sustaining Educational Expertise ReviewThis book provide essential elements we need to consider when addressing the needs of our students and staff in today's schools. It's about bringing together all stakeholders into a Community for Learning. I highly recommend the book.Communities that Learn, Lead, and Last: Building and Sustaining Educational Expertise OverviewCommunities That Learn, Lead, and Last offers a fresh and compelling perspective while providing practical guidance for schools and districts on how to develop "professional learning communities" that serve to instill educational ideals, share wisdom, improve practice, and enhance capacity across the system. Comprised of any combination of teachers, school leaders, staff developers, district personnel, and even students, professional learning communities, as described in this book, break new ground and challenge the status quo by focusing on the reconciliation of individual and organizational expertise, vision, and needs through a variety of collaborations, activities and projects?ranging from classroom-related work to broader issues of policy, leadership, and organizational improvement. Depending on their needs, maturity, purpose, and membership, professional learning communities can be centered on learning, leading, or lasting. Showing how such communities can become the means for improving teaching and learning, as well as promote and sustain educational innovations, the book maps out the community-building essentials, providing guidance, tools, and carefully crafted rubrics.

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Fearless Leadership: How to Overcome Behavioral Blindspots and Transform Your Organization Review

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Fearless Leadership: How to Overcome Behavioral Blindspots and Transform Your Organization ReviewHow well is your team adjusting to the new reality that exists locally and globally? Given the economic crisis we have all endured, our pathways to success have changed dramatically. After you determine your new pathway, you will have to focus on needed transformation. FEARLESS LEADERSHIP provides a number of unique, experience-based concepts and initiatives that can help leaders like you transform their teams, their companies, and themselves.
The author, Loretta Malandro, identifies 10 common blind spots that derail leaders by diminishing teammate trust, which can seriously undermine business results and inhibit meaningful change. FEARLESS LEADERSHIP also provides methods for leaders to diagnose their personal blind spots, which are invisible to them and clearly visible to their teammates, peers and competitors.
FEARLESS LEADERSHIP can help you become a more courageous leader by guiding you through LEADERSHIP EXPLORATION (i.e., ways to identify your negative leadership elements) and providing ideas for LEADERSHIP ACTION (i.e., effective initiatives designed to overcome identified leadership problems).
Increase your courage, transform your company, and become the kind of new leader that we need in this New World.Fearless Leadership: How to Overcome Behavioral Blindspots and Transform Your Organization Overview
Do you want to move your company in a new direction? Fearless Leadership provides you with the tools to successfully drive change, overcome obstacles, and engage and align people in working effectively together to achieve your business objectives.

Leadership guru Dr. Loretta Malandro has developed a groundbreaking behavior-based methodology that is used around the globe to create top-performing leaders and high-performance organizations. It is based on a simple but profound concept: In order to change your organization, you must be willing to alter your behavior and help others make the choice to change their behavior. This means demanding 100% accountability from your people--and yourself.

In today's ultra-competitive business environment, a new leadership approach is needed. Fearless Leadership takes you step by step through the process of raising behavioral standards that directly impact the bottom line. You will learn the secrets behind:
Confronting the blind spots that sabotage success
Overcoming the success-strangling "need to be right"
Eliminating silo mentality and building committed partnerships
Ending compliance and gaining full support and alignment
Talking straight and confronting difficult situations head on
Building a culture of 100% accountability

Too many people in leadership positions attempt to enact change through systemic means, such as restructuring or altering processes. The secret to real and lasting change lies in changing behavior--how people work together. Change the level of ownership and performance of people and you will transform your organization.

Leaders who are able to act courageously when faced with uncertainty or fear, take bold stands, and engage with people in very real ways are those who generate great and long-lasting results. Fearless Leadership shows you how.


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Crew Resource Management for the Fire Service Review

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Crew Resource Management for the Fire Service ReviewI think, if embraced, CRM could do more to prevent FF injury and fatality than any combination of initiatives currently in vogue in the fire service. CRM is about using all resources available to accomplish the mission. The mission, by the way, is not the standard risk management slogan we all know: risk a lot for lives, risk a little for property... The mission is that everyone goes home safely. Safety is the operation.
CRM derives from the aviation industry in the 1970s. What was found was that airplanes were not causing crashes, human behavior was. Meaning, it was not mechanical malfunctions causing planes to go down, it was the pilots flying them. Interesting. Fewer fires, more protective gear, building codes, suppression systems, SOPs, risk management, safety officers, command teams, IRIC and RIC teams, excellent training, TICs, etc., and we still kill 100 firefighters per year. Are we that steeped in tradition that we can't see that human behavior kills firefighters? Let's give CRM a chance. If the aviation industry is an example, we will see a dramatic decrease in FF injury and fatality.
This book is above average. My only constructive criticism was the implementation aspect. While there is a lot of good information, including the last chapter about implementing CRM, the substance of the book doesn't really define how that would happen. That said, I really liked this book. It will be tough for a lot of firefighters to digest because it is conceptual and not practical hands-on stuff.
For another excellent introduction to CRM I would refer readers to Dennis Rubin and his series on CRM through Firehouse magazine. These articles also provide a good introduction to this topic.
It is worth purchasing this book and I would recommend adding it to any fire department library, or personal library.Crew Resource Management for the Fire Service OverviewCrew Resource Management for the Fire Service will provide fire service professionals with the necessary communication, leadership, and decision-making tools to operate safely and effectively under stressful conditions, thereby reducing injuries and deaths on the emergency scene. Although the concept of crew resource management has been around since the 1970s, this is the first book to apply CRM to the fire service industry. CRM emphasizes that in most cases technology isnÂ't the root cause of catastrophe—human error is the culprit. Therefore steps taken to minimize the impact of errors are the keys to reducing the magnitude of the inevitable human failing. This book will be valuable for college classes, and may be used internationally by the fire service, emergency medical services, industrial fire brigades, technical rescue teams, and any other emergency service provider systems. Features & benefits: Explains the predictable manner in which firefighters react to stressful situations Teaches methods and tools to combat these problems to provide safer and more effective operations Provides a framework for cultural change in fire departments Perfectly suited for both wildland and structural firefighters

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Practicing Organization Development: A Guide for Leading Change (J-B O-D (Organizational Development)) Review

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Practicing Organization Development: A Guide for Leading Change (J-B O-D (Organizational Development)) ReviewThis book is a tremendous resource for organizations seeking long-term success in a growing and changing marketplace. Based on years of experience with a wide variety of companies in a cross section of industries, Kesler and Kates provide a clear and concrete guide for organization design that is both relavent and valid. They illustrate a concrete guide for achieving business strategy through innovative organization design that builds better, more effective resource teams and enhances capabililities to compete. It is a practical roadmap that is prescriptive but adaptable. Thoughtful and well-written, this is a must read for organizations of all kinds.Practicing Organization Development: A Guide for Leading Change (J-B O-D (Organizational Development)) Overview
Essential resources for training and HR?professionals

Practicing Organization Development
A Guide for Leading Change
William J. Rothwell
Jacqueline M. Stavros
Roland L. Sullivan
Arielle Sullivan
Editors
Third edition
Practicing Organization Development, Third Edition
Building on its reputation as the most practical, comprehensive, useful, and clearly written handbook on organization development (OD), this new edition of Practicing Organization Development has been thoroughly revised updated to reflect the most recent developments in the field. With contributions from leading OD practitioners and scholars, the book includes a review of the core elements of OD that offers new information on a variety of topics such as leadership transformation and development, questions of inquiry, multi-level strategic change, global compact, positive states of organizing, and OD's role in creating a structure of belonging.
Praise for the Third Edition of Practicing Organization Development
"Nowadays a good roadmap is needed to navigate all the roads and this book does a great job of telling the reader of the variety of destinations that can be reached and how to reach them . . . .this book is as complete a compendium on what OD is and can be as is currently available."-Dr. Edgar H. Schein, Sloan Fellows Professor of Management Emeritus, MIT Sloan School of Management
"Many of our organizations are in a crucible. Crucibles are utterly transformational experiences from which one emerges either hopelessly broken or powerfully emboldened to learn and lead. This book is a bright signal of what our change field has to assist you to become successful and make a difference in all you do."-Dr. Warren Bennis, professor and founding chairman of The Leadership Institute at the University of Southern California
William J. Rothwell is professor of human resource development of Learning and Performance Systems on the University Park campus of The Pennsylvania State University. He is author and editor of more than 60 books, including the bestselling Mastering the Instructional Design Process from Pfeiffer.

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