Showing posts with label facilitation. Show all posts
Showing posts with label facilitation. Show all posts

The Leadership Challenge, 4th Edition Review

The Leadership Challenge, 4th Edition
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The Leadership Challenge, 4th Edition ReviewI am convinced that Jossey Bass will publish anything. I don't necessarily disagree with the material, however, it would make a better magazine article rather than a 400-page book. The authors go to an embarassing extreme in order to stretch the material out. See how I just used two sentences to make a single point? Annoying, right? This book uses pages and pages to illustrate rather pedestrian concepts. Ugggh!The Leadership Challenge, 4th Edition Overview

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Global Action Networks: Creating Our Future Together (Bocconi on Management) Review

Global Action Networks: Creating Our Future Together (Bocconi on Management)
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Global Action Networks: Creating Our Future Together (Bocconi on Management) ReviewGlobal Action Networks provides an outstanding framework for addressing today's complex social and environmental issues. It gives a comprehensive overview of current systemic, large-scale change methodologies and also describes how the complex problems we face globally are being addressed by a new type of entity, the global action network. Based on research of 80 networks, it's rife with grounded examples and concrete ways these networks have been successful.
Waddell cites trends of continuing globalization, diversity, complexity and the disruptive impact of new technology as contributing factors to our inability to address today's issues utilizing traditional strategies. These factors are an impetus for shifting our assumptions about the way the world works and the way we engage and innovate to address social and environmental problems. He posits that we need to address issues by utilizing systems thinking and including an array of stakeholders to craft solutions and envision emerging futures rather than breaking up a problem and analyzing its parts in a linear fashion. This leads to more effective, locally applicable, timely solutions that work, given the dynamic nature of our interdependent world.
Global Action Networks are basically multi-stakeholder networks that span geographical and institutional boundaries in order to effect systemic change. Because they involve systems thinking, developed by Peter Senge and others at MIT, and are designed to build connections and trust, Waddell argues that they lead to superior results. He says the networks help shift perspectives because they create a collective understanding of a problem, take into account impacts on multiple parties, and operate from a place of future possibilities. The solutions tend to be breakthroughs that change the rules of the game.
Examples of global action networks include the Global Fund to Fight AIDS, Tuberculosis and Malaria, which has increased access to effective treatments, saving 3.5 million lives; the Forest Stewardship Council, which has certified 300 million acres of forests and engaged 16,000 retail businesses in 100 countries to sell certified products; and the Principles for Responsible Investment, which is changing the logic of the global finance system through a set of principles that has engaged 850 signatories representing $US 20 trillion in assets. These networks take a whole systems approach and a stance of emergence, where the relationships and power dynamics shift due to interactions of diverse players - and change can go viral by connecting local actions.
Waddell helps us understand characteristics of successful networks. While the speed and rapid growth of viral networks may be the most visible trait, he shows how crafting a set of principles, embracing diversity, building trust, and fostering entrepreneurial action are necessary components that help networks take global concerted action while responding to a wide range of local conditions. With their voluntary leadership, focus on levers for change, and advancement of best practice GAN's aim to reach a tipping point to shift the global system in their issue area. GAN's go beyond "scaling up" and beyond reform to "scaling across" geographies, applying "triple-loop learning" where the change is both meaningful and transformational. The depth of his approach is similar to Frieze's observations on building resilience and "scaling across" in Walk Out and Walk On (Barrett-Kohler, 2011).
The book includes chapters on "seeing the whole," "mastering change," and "formalizing connections" with some specific and very useful tools to develop effective networks. Mapping in many different forms is presented as a way to understand the complex and dynamic relationships of network players and to distinguish between types of complexity (spatial, cultural, knowledge, change, relational).
In the chapter on mastering change, Waddell starts with action learning as a basis for change and expands on that by proposing four change strategies that range from the individual to the collective to inter-personal to systemic, noting that in order for change to be transformational, it must include both individual and structural change - even bringing in spiritual aspects of change. He includes "leading from the future as it emerges" as seen in Otto Scharmer's Theory U (Society for Organizational Learning, 2007) as well as many forms of Dialogue (reflective, generative) including those in the comprehensive text Democratic Dialogue by Pruitt (UNDP/OAS, 2007).
In addressing formalizing connections, the book gets into some of the nuts and bolts of organizing, utilizing design principles and building structural components of the network.
One of the most helpful chapters outlines competencies required for success. This well thought out set of eight competencies not only applies to those in GAN's but also to any leader working with complex issues, uncertainty, and tumultuous change. They include knowledge, skills, and behaviors in leadership, network development, measuring impact, conflict and change, communications, learning systems, policy and advocacy, and resource mobilization. He brings in the concept of shared leadership seen in "Leadership, Excellence and the Soft Skills" by Bradford and Robin (Stanford GSB, 2004) and personal mastery and learning organizations in Senge's The Fifth Discipline (Doubleday, 1990).
Waddell's model is part of a growing body of work that addresses social issues with a level of depth and engagement that leads to impact on the global, local, and personal levels as it shifts the system within which it works. In the United States, The Interaction Institute for Social Change (IISC), with its eighteen-year track record, is probably the leading organization pioneering this transformational work. Waddell asserts that global action networks represent a 21st-century global governance model that stems from two main sources: the positive impact of technology on how work and society is organized; and the weaknesses in post-World War II international institutions. Global Action Networks contributes to this articulation of what's next in governance by showing how we can envision a future and work collaboratively to create a better world.
With solid examples and clear logic, Waddell articulately presents a concise, effective, and useful model for us to consider local and global approaches to the complex issues we face as a society. The book will help any social innovation practitioner look at his or her competencies, learn an emerging networked approaches, and find new ways to discern and navigate our most complex problems.
Patrick McNamara
Appreciative Inquiry Consulting
Global Action Networks: Creating Our Future Together (Bocconi on Management) OverviewThe world's governments are overwhelmed with climate change, war and unrest, the global financial crisis and poverty but there is a promising invention in Global Action Networks (GANs). GANs mobilize resources, bridge divides and promote the long-term deep change and innovation work that is needed to address the global challenges.

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Visual Tools for Transforming Information Into Knowledge Review

Visual Tools for Transforming Information Into Knowledge
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Visual Tools for Transforming Information Into Knowledge ReviewThis book discusses the value visual mapping: brainstorming, graphic organizers, and concept mapping and offers suggestions for student use. More importantly, the book validates these visual maps with research, software references, and other authors and books. It's a great way to map student thinking and if done correctly, students can transfer the skills when needed. The author relies less on reproducible orangizers and more on student-centered products in conjunction with questions, collaborating and evaluating. A good resource for a team to tackle interdisciplinary units. Additionally, the author demonstrates visual mapping uses in the business world and on a district or school level. Great staff development idea.Visual Tools for Transforming Information Into Knowledge OverviewFeaturing new research and examples, this practical resource focuses on brainstorming webs, graphic organizers, and concept maps to improve instruction and enhance students' cognitive development.

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How the Way We Talk Can Change the Way We Work: Seven Languages for the Transformation Review

How the Way We Talk Can Change the Way We Work: Seven Languages for the Transformation
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How the Way We Talk Can Change the Way We Work: Seven Languages for the Transformation ReviewKegan and Lahey explain that their book "is about the possibility of extraordinary change in individuals and organizations. It locates an unexpected source of boundless energy to bring these changes into being" and then assert that "if we want deeper understanding of the prospect of change, we must pay closer attention to our own powerful inclinations not [italics] to change. This attention may help us discover within ourselves the force and beauty of a hidden immune system, the dynamic process by which we tend to prevent change, by which we manufacture continuously the antigens of change." I am convinced that most human limits are self-imposed...that in Pogo's words, "We have met the enemy and he is us." The authors do indeed focus on what they call "an unexpected source of boundless energy" which significant change requires.
Throughout the book, they examine what they call "Seven Languages for Transformation" and suggest how to gain fluency in each. Four are Internal Languages: Commitment, Personal Responsibility, Competing Commitments ("Diagnosing the Immunity to Change"), and Assumptions We Hold ("Disturbing the Immunity to Change"). Fluency in these four enables us to build "The New Machine." There are also three Social Languages: Ongoing Regard, Public Agreement, and Deconstructive Criticism. Fluency in these three enables us to maintain and upgrade "The New Machine."
It is important to keep in mind that we communicate with others as well as with ourselves in three primary ways: body language, tone of voice, and content (ie what we verbalize). Decades of scientific research reveals that, in face-to-face contact, body language has the greatest impact, followed (at a significant distance) by tone of voice and then content. In voice-to-voice contact (eg during a telephone conversation), tone of voice has perhaps three times greater impact than does what is verbalized. I mention all this by way of suggesting that HOW we communicate with others and (especially) with ourselves has a major impact on behavior. Hence the importance of replacing a negative attitude. with a positive attitude. For example, to replace the Language of Complaint with the Language of Commitment.
What the authors provide is a cohesive and comprehensive process by which to recognize, understand, and then eliminate various barriers to personal and then to organizational change. In recent years, organizations throughout the world have invested hundreds of millions (billions?) of dollars in the improvement of systems of various kinds. What is sometimes overlooked or at least underestimated (at great cost in terms of hours as well as dollars) are the negative attitudes of those involved in change initiatives. Kegan and Lahey eloquently and convincingly suggest specific strategies to transform those attitudes through fluency in seven "languages" within the curriculum of what they view as a "new technology" of learning. Those who share my high regard for this book are urged to check out O'Toole's Leading Change and Senge's The Dance of Change.How the Way We Talk Can Change the Way We Work: Seven Languages for the Transformation OverviewThis work is an innovative approach to business communication written by two Harvard-based authors. Revealed in this book, is a workplace community where certain ways of talking are encouraged and others made apparently impossible. By utilizing the seven new workplace "languages" discussed in this book to reveal the underlying feelings and motivation in one-to-one and group discussions at work, leaders can concentrate individual and social energy to transform communication and culture in the workplace. Using a mix of organizational analysis, worksheets and sample dialogues, the authors focus on providing new forms of language and thinking which ensure broad and long-lasting organizational transformation.

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Designing for Growth: A Design Thinking Toolkit for Managers (Columbia Business School Publishing) Review

Designing for Growth: A Design Thinking Toolkit for Managers (Columbia Business School Publishing)
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Designing for Growth: A Design Thinking Toolkit for Managers (Columbia Business School Publishing) ReviewThere has been a veritable onslaught of strategy and business 'design' literature published in the past few years. Most of it is interesting but falls into one of two traps: either it's too theoretical to put into action, or it's directed to a choir of the design-familiar and leaves everyone else behind. Liedtka and Ogilvie break the mold with their new book, providing a framework and a tool kit to help almost anyone with interest and motivation explore the power of design thinking.
It starts with a relatively simple point. Most of the time, most of the world sees the design process as messy and unpredictable and nonlinear and twisted and terribly inefficient. In many organizations, that's why design is often considered a black box so impenetrable that it's outsourced to marketers, product developers, and, well, designers. Liedtka and Ogilvie take the mess and unbundle it all into a four-phase, 10-step framework that starts to look more like a process that individuals and organizations can learn and replicate.
While the steps are somewhat familiar, the recommended approaches in each phase sound reasonable but are more challenging for most people to put into practice. (Try explaining to a typical business planner that you're going to generate new business offerings based on research you conduct with a dozen or so customers, and you'll see what I mean.) Lucky for all of us, Designing for Growth provides concrete tools and step-by-step instructions and plenty of real-life examples for each step of the journey so that there's sufficient structure to help the reader navigate the discomfort of trying something new.
I've been fortunate enough to collaborate with Liedtka and she's fond of saying that she's not a designer, and that if she and her faculty colleagues can make good use of the Designing for Growth tools then anyone can. Having watched her in action, I'd say she's more of a designer than she'd like to admit, though perhaps not in a traditional sense. Because for me -- and as illustrated throughout Designing for Growth -- being a designer isn't about being artistic or clever or even all that creative. Being a designer is about approaching a complex problem with curiosity and empathy and patience and then having the discipline to explore many possible answers before selecting a path forward. This book helps bring out that design thinker in each of us.Designing for Growth: A Design Thinking Toolkit for Managers (Columbia Business School Publishing) OverviewJeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Liedtka and Ogilvie cover the mind-set, techniques, and vocabulary of design thinking, unpack the mysterious connection between design and growth, and teach managers in a straightforward way how to exploit design's exciting potential. Exemplified by Apple and the success of its elegant products and cultivated by high-profile design firms such as IDEO, design thinking unlocks creative right-brain capabilities to solve a range of problems. This approach has become a necessary component of successful business practice, helping managers turn abstract concepts into everyday tools that grow business while minimizing risk. (9/7/11)

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