The Handbook of Conflict Resolution: Theory and Practice Review

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The Handbook of Conflict Resolution: Theory and Practice ReviewAs someone who is interested in the field of Conflict Resolution, I found the book to be extremely helpful. The book is very comprehensive, and it covers various topics that are most relevant to both theorists and practitioners. Among the topics covered in the handbook: interpersonal and intergroup processes, intrapsychic processes, creativity and change, culture and conflict, models of practice, and many others.
The three authors Morton Deutsch, Peter T. Coleman and Eric C. Marcus present the 37 chapters of the handbook in a well organized way and succeed in articulating some of the most pertinent aspects of the field. I highly recommend this book.The Handbook of Conflict Resolution: Theory and Practice OverviewThe Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.

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Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams (J-B CCL (Center for Creative Leadership)) Review

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Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams (J-B CCL (Center for Creative Leadership)) ReviewCraig E. Runde and Tim A. Flanagan have been researching and writing about conflict for years. They know this subject well and are very practical in how they address it.
Unlike many other approaches, this book focuses on changeable behaviors. It is clear, specific and actionable. A must have for anyone who really wants to address conflict in constructive ways!Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams (J-B CCL (Center for Creative Leadership)) OverviewA practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively.
"A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration."--Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University

"Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!"--Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO

"I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team."--Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

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