Lean Six Sigma Secrets for the CIO Review

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Lean Six Sigma Secrets for the CIO ReviewLean Six-Sigma is a powerful methodology for increasing the efficiency and effectiveness of any process... It is especially useful in the field of information security, yet many of us have not fully explored its basic tenants, or have had bad experiences with past process improvement initiatives that fell short.
This book does an excellent job of not only laying the groundwork for understanding Lean Six-Sigma and using it to drive process improvement, it does so in the context of IT Governance. Within these pages you'll find specific guidance on how to apply Lean Six-Sigma philosophies and tools to improve upon many of the best practices available today - COBIT, ISO 27001, ITIL, and so many more...
It is one of the most comprehensive treatments of the potential benefits I've seen to date on this topic. I highly recommend it to any security professional looking to expand his or her horizons and learn new ways of driving change...
Brad Bemis, CISSP, CISA
Information Security Professional
SecureITExpert | Seattle WA
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"Change is the Only Constant!"Lean Six Sigma Secrets for the CIO OverviewGoing beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma's rigorous quality principles with Lean methods for uncovering and eliminating waste inIT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security-as much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governance frameworks such as COBIT and ITIL and warn why these frameworks should be considered starting points rather than destinations.This complete resource for CIOs and IT managers provides effective strategies to address the human element that is so fundamental to success and explains how to maximize the voice of your customers while keeping in touch with the needs of your staff. And perhaps most importantly-it provides the evidence needed to build your case to upper management. Supplying you with the tools to create methods that will bring out the best in your employees; Lean Six Sigma Secrets for the CIO provides the understanding required to manage your IT operations with unique effectiveness and efficiency in service of the bottom line.

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