The IT Value Quest: How to Capture the Business Value of IT-Based Infrastructure Review

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The IT Value Quest: How to Capture the Business Value of IT-Based Infrastructure ReviewThe author covers a broad array of very important infrastructure topics. The book is useful and valuable for anyone who has ever tried to justify the value of IT-based infrastructure projects. However, two of today's most powerful tools, real options analysis and simulation, are dismissed by the author as too complicated or abstract to be of any use for managers. While Renkema is correct to presume that most managers do ahve have a handle on these concepts, I was somewhat dissapointed to see that he did not encourage these avenues of methods to get at better numbers with which one can quantify the value of infrastructure. Nevertheless, the book is full of useful information regarding the decision-making process within bureaucratic environments as well as dealing with topics such as risk, argument structure, financial analysis, and qualitative analysis.The IT Value Quest: How to Capture the Business Value of IT-Based Infrastructure OverviewThe IT Value Quest How to Capture the Business Value of IT-based infrastructure Theo J.W. Renkema Although the potential of information technology (IT) is beyond dispute, it proves to be very difficult to evaluate its true business value. In the present competitive business arena, modern IT provides the enabling infrastructure for efficient and effective business operations, leveraging business improvements and securing a competitive edge. Capturing the value of this IT-based infrastructure is often considered as the most critical and yet the most complex part of managerial decision-making. Many managers do not try to justify their expenditure or measure whether their money was well spent. This situation has become unacceptable in the light of the rising costs and uncertain benefits of this increasingly important type of business investment. The call for more financial returns and more 'value for money' can no longer be ignored. Making the right investment evaluations will make the vital difference between business success and failure. This book provides a unique perspective on assessing and creating business value from investments in IT-based infrastructure and, more importantly, it shows how the role of IT-based infrastructure is critical to obtain the full benefits of IT. Management/Information Systems

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