Showing posts with label customer value. Show all posts
Showing posts with label customer value. Show all posts

Value Innovation Portfolio Management: Achieving Double-Digit Growth Through Customer Value Review

Value Innovation Portfolio Management: Achieving Double-Digit Growth Through Customer Value
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Value Innovation Portfolio Management: Achieving Double-Digit Growth Through Customer Value Review
The co-authors of this book are colleagues at Product Development Consulting, Inc. where they and their PDC associates devised and have since refined the Market-Driven Product Definition (MDPD®) methodology in response to their clients' need for a customer value dimension in their product portfolio management. "We watched many of our clients make MDPD an integral part of their product development processes, then go on to use the resulting database of customer value information as input to their portfolio processes. Thus was born our idea of providing a new methodology, philosophy, and criteria for evaluating changes to the portfolio [begin italics] before [end italics] making portfolio decisions and committing company resources."
What Sheila Mello (lead author) and her collaborators have learned about value innovation portfolio (VIP) management is provided in this book. Whether or not the organizations of those who read it achieve "double-digit growth through customer value" will depend on how effectively the MDPD methodology is executed.
Here are several of the questions to which Mayo and her collaborators respond:
1. How to define or re-define a product portfolio along the value dimension?
2. What are the leading causes of product failure and how to avoid or correct them?
3. What is innovation's proper role within the MDPD methodology?
4. In what respect(s) is the "optimized" portfolio "the sweet spot"?
5. In terms of MDPD alignment, why is the "why?" so important?
6. What is an "actionable" portfolio? A "fortified" portfolio?
7. How to use MDPD to "hear the voice of the customer"?
I especially appreciate the provision of the three appendices whose material will assist, indeed expedite the formulation and implementation of a successful value innovation portfolio (VIP). Decision-makers in smaller or at least less complex organizations may prefer to devise a mini-program, try it out, and then expand or modify it. This book will be invaluable to either approach.
That said, I presume to share two caveats. First, when creating and then developing a VIP, focus on what is most important...and most appropriate. Nail the fundamentals. For example, make certain that all decisions are based on accurate, current, and sufficient information. Keep in mind what Peter Drucker once observed: Also, beware of over-complicating the VIP design and implementation process. Recall what Albert Einstein once observed: "Everything should be made as simple as possible, but not simpler."Value Innovation Portfolio Management: Achieving Double-Digit Growth Through Customer Value OverviewThe quest for successful products - along with a simple, effective, and predictable way to determine in advance which ones will be successful - is a major concern for nearly every company out there. Most firms use traditional financial projections to select the best products, and many are often frustrated by under-achievement, lower than expected profits, and sometimes outright failure. "Value Innovation Portfolio Management" presents a pioneering new product-selection method based on high customer value, better business strategy alignment, and optimal investment intensity - allowing businesses to find success more often with new products. This ground-breaking new method is backed up by numerous case studies and examples that demonstrate significantly improved results using customer value as the yard-stick for product development.

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Winning with Customers: A Playbook for B2B Review

Winning with Customers: A Playbook for B2B
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Winning with Customers: A Playbook for B2B ReviewWith this book (and the companion website & software solution) Keith and Jerry have achieved quite a feat: They link a quantitative, logical and rigorous methodology with a simple and effective way to execute. "Winning with Customers" provides step-by-step instructions to answer the two key question to commercial success:
-Why do my customers buy from me?
-How do I get them to spend more with me?
If you want to finally go beyond the stock answers ("We have the best products"; "We have the lowest prices"; "We have the highest customer satisfaction")to understand customer value and put it to everyday use, then this book needs to be on your reading list.Winning with Customers: A Playbook for B2B OverviewDo Your Customers Make More Money Doing Business With You?
Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth.
Companies are blind to opportunities for profitable customer relationships without a deep understanding of how they create customer value relative to competitors. With a rigorous and measurable understanding of how customers make more money today and in the future with you, combined with supporting plans and tools to align the entire organization for success, a company can win and win big. Winning with Customers offers a step-by-step playbook to help companies develop this capability for themselves, act on it, build a culture around it and sustain it over time. The playbook includes case studies, interviews, and tools from leading B2B companies who have demonstrated success. Written by recognized business thought leaders and practitioners, this book will guide you to profitable growth. The book also serves as a launch point into a community of like-minded executives that includes a companion website which offers exercises, access to thought leaders, and other tools help you win with customers.

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Innovation: The Five Disciplines for Creating What Customers Want Review

Innovation: The Five Disciplines for Creating What Customers Want
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Innovation: The Five Disciplines for Creating What Customers Want ReviewEverybody talks about "innovation" these days, but here's a practical guide to getting it right. Carlson writes in an engaging manner, with real-world examples. It all just seems to make sense when you read it. Any company or organization out there that wants long-term success would do well to follow the five disciplines described in this book.Innovation: The Five Disciplines for Creating What Customers Want Overview

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