Cost-Justifying Usability (Interactive Technologies) Review

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Cost-Justifying Usability (Interactive Technologies) ReviewIf you are looking for help with quantifying the cost of bad interface design and/or how poorly designed application costs the company money, then this is the book for you.
This book is practical and right on target for helping IT groups and customers understand the importance of systems that allow work to be completed efficiently. The authors do a great job quantifying the cost of poorly design, unusable system.
If you have ever tried to demonstrate to an IT group that it is more costly not to change the system, then this book will give you the strategy for showing how investing in system changes actually costs less in the short term, than in the long term.
End users will cheer anyone who applies the information in this book to the applications they use.Cost-Justifying Usability (Interactive Technologies) OverviewToday's increasingly competitive and fiscally constrained business environment is fostering the need to cut costs and justify expenditures. Usability engineering is not yet universally accepted, nor is it yet an integrated aspect of software engineering, and would-be usability champions need more help than ever to win the funding necessary to introduce and promote usability engineering techniques.Cost-Justifying Usability is the first book to address pragmatically and in detail the question of how usability engineering professionals and their managers can cost-justify their proposals and efforts. The book offers specific techniques for quantifying costs and benefits, making a convincing and successful business case for investment in usability engineering.This book comprises a thorough and well-integrated collection of chapters written by experienced and prominent usability experts. Taken together, these chapters provide readers with:An overall framework for cost-justifying usability engineering programs that can be applied to any contextAn examination of the unique factors and issues in cost-justifying usability efforts for three very different types of organizations: vendor companies, international development organizations, and contractor companiesCase studies of successful cost-justification effortsA look at some special issues regarding cost-justification of usability, including"discount"usability engineering techniques, success factors for introducing usability engineering into development organizations, specialized tools for usability cost-justification, and a look to the future of usability engineeringPractical and effective insight for human factors professionals, interface designers, software development managers, and human factors educators

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